Refund policy

⚠️ Shipping Disclaimer

Once your order has been handed over to the shipping carrier, the responsibility for its safe and timely delivery shifts to them. While we do our best to assist, we are not liable for:

• Incorrect address/shipping information 
• Lost or stolen packages
• Transit delays
• Damage occurring after the package is accepted by the carrier

If you experience any issues during transit, please contact the shipping carrier directly. We're happy to provide tracking details and assist where possible.

 

🔁 Return & Refund Policy

• All sales are final — we do not accept returns, exchanges, or refunds
• If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we’ll do our best to make it right.
• NOTE: Please ensure the accuracy of your shipping address.We cannot be held responsible for lost packages due to incorrect shipping information. If the item is returned to us in resellable condition, we may issue a refund.

 

📬 Contact Us

If you have any questions or need support, feel free to reach out:

• Instagram DM: @satohkamu
• Email: satohkamu@gmail.com

Thank you for your understanding and continued support!